V5c log book received within 5 working days the ability to tax the vehicle during the online transaction number plates can be made up more quickly by downloading the electronic v948. A guide to the new v5c vehicle registration document. In order to successfully contact dvla using this free number, you must first. This document is used by the dvla to keep track of any changes during a vehicles lifetime such as a new owner or address. Then, when the dvla has the details of you and your vehicle, they will issue a v5c as a confirmation that the vehicle has now been registered.
Often the transaction will result in dvla issuing a replacement document or an acknowledgement by post which will be sent to the address on record. It would be best to wait after the processing period before calling the dvla. If you have not received it after 6 weeks, please phone dvla customer enquiries on 0300 790 6802. The main dvla free contact number is 03007906801 this number is the main dvla customer service number for enforcement. Today a letter arrived with the same incorrectly spelled name on it. Vehicle registration v5 0844 453 0118 dvla contact number. Find the right phone number, email or postal address to contact dvla about driving licences, vehicle tax, medical enquiries and vehicle registration. No log book or tax on car, help needed digital spy. Dvla processes and regulations guide private number plates. If your sure that everything is kosha you need to go to your local taxing office,they will advise you of the procedure and sort out your tax,hope this is of some help. I recently 10 days ago received the log book for my vehicle, but the dvla have incorrectly spelled my surname. In your letter, include any information thats relevant to your request. Dvla phone number dvla contact numbers 0844 995 1267.
This includes reporting untaxed and dumped automobiles. Before using dvla online services ensure the address shown on your documents is correct and up to date. If you have the green tear off you might still be able to buy the road tax using this bit. If you have still not received your v5c after 3 weeks. Application for a certificate of permanent export v561.
Sign and date the declaration which can be found in section 8, and then send the whole thing back to the dvla. Updating information is quicker online, but you still need your v5c log book information. The driver and vehicle licensing agency dvla is an executive arm of the department for transport charged with the management of motor vehicles databases for the country as well as their licensing, taxation and registrations. How do i contact the dvla about vehicle registration and licensing, tax or sorn. Cancel vehicle tax and take your vehicle off the road. This website provides hard to find phone numbers as a call connection service, and is not associated with the company. Dvla never sent log book back after change of address trc is primarily funded by ad revenue. Noel shanahan, whilst acknowledging there is still much to do, has made huge improvements at the dvla since he took over the role of ceo about 18 months ago and this despite difficult trading. The ultimate guide to your v5 log book 2020 update. Use a mobile device or your home telephone dial the number. Not received log book after 5 months moneysavingexpert forum. If you havent received your new log book then you will have to complete a v62 form which you can download here or get from any post office branch.
And details can be checked directly from the dvla database. Get a replacement log book v5c if the original has been lost, stolen, damaged or destroyed, or you have not received one for your new vehicle. Feb 28, 2010 last month i purchased a car off a trader. Lost log book v5c as long as youre the registered keeper of the car, then you can apply to the dvla for a replacement v5c, by phone, email, or post.
On this number, it will allow you to speak to a member of the customer service team and they will file your complaint. If you need to make a complaint about an employee at the dvla you can report your complaint on 0844 453 0118. If the seller of the vehicle gave you the v5c to fill in and send then he did it wrong. The contact number for dvla is available directly from their website at no or lower cost 0844 381 0906 call connection, calls cost 7p per minute plus your standard network charge. By law, you do not need to have your v5c registration certificate log book for the vehicle you are looking to scrap. All vehicles registered will get given a unique registration number. After all, the vehicle logbook is a record of the registered keeper, not proof of ownership. Use form v62 to apply for a vehicle registration certificate v5c. I recently 10 days ago received the log book for my. She chased the dvla who told her that evans halshaw havent sent them their bit of the paperwork. All the contact numbers youll need to contact dvla, swansea.
Or with the relevant section of the old v5 for new keepers. I think you need to fill in a v62 and take it to your local dvla office to try to speed things up a bit. I have not yet had a chance to rectify the mistake with them. Dvla never sent log book back after change of address sent my v5 off to get some errors corrected year of manufacture and model type included picture of the vin plate with stamped year of manufacture as proof. Apply for a vehicle registration certificate form v62. The v5c or logbook holds all the ownership info for your vehicle.
If youre calling the dvla customer care number on 0844 826 8352 concerning your automobile tax, then you will be able to find a member of staff who can answer. You can contact the dvla if you require help with payment of car tax or the making of a sorn. You can contact them for more details if you are experiencing issues with your motorist licence or your application to acquire one. Contact the driving authority of the country you took the vehicle to theyll tell you how to register the vehicle without a log book. In medway, the inspection is carried out by a sheerness company called sgs 01795 543808 and they take up to 6 days to visit your home.
For example, you may buy a vehicle quickly without a log book. You can also contact the dvla for a replacement by phone on 0300 790 6802, or via their email service as long as your name, address or vehicle details havent changed. If you have bought a new car, or have misplaced or damaged your existing logbook beyond repair, you must contact the dvlas. Dvla contact number for customer services 0300 790 6801. To change the address in your v5c log book if you have misplaced it, visit the dvla website and use the v62 form to change your name and address. Apr 02, 20 my log book was sent off about 6 weeks ago and i still have not received my log book and i need to tax my motor please can i have the number so i can phone the dvla and give them some stick sources. Received apologetic letter back from dvla confirming that reg is no longer tied to my address. Strange letter from the dvla still no log book page 2. I am going to go into evans halshaw with her tomorrow to try and get this sorted. Powerful strategies for number plates as you are able to use starting today. Dvla make it clear that customers should consult their online guides. Once a car has been sold or changed ownership, you can also notify the dvla without needing the v5 if its unavailable. If they do, youll get a v5c registration certificate log book within 6 weeks. Nfda tell dvla youve sold, transferred or bought a.
Dvla never sent log book back after change of address uk. The v5c document formerly v5, commonly known as a vehicles log book, is the registration certificate for uk vehicles. Call dvla if the new log book has not arrived after. Call the dvla on their vehicle registration and tax telephone number 0300 790. Contact dvla vehicle registration who also handle vehicle v5c log book certification by calling 0300 790 6802.
Please ensure you have the bill payers permission before calling. Sat 29th july received new log book certainly faster than i used to remember it. Nfda tell dvla youve sold, transferred or bought a vehicle. When you sell or transfer your vehicle you must notify the dvla straight away using the v5c part of your registration document. Update the dvla on any medical conditions or disabilities you have, appeal a recent decision about your condition, or reapply for your driving license if it was revoked because of a medical condition. If youre searching for a number to call the dvla on, then you can call their client service team on 0844 453 0118 for any concerns or concerns you may have.
That is the only registrationownership document that exists for that vehicle. Ian broom no longer manages the call centre, which by the way, under his management was recognised as one of the top contact centres in europe. Once complete youll then need to send it to the dvla with a cheque or postal order payable to dvla, swansea. Dec 07, 2010 i recently 10 days ago received the log book for my vehicle, but the dvla have incorrectly spelled my surname. How to sell a car without a v5c logbook 2020 update. Remember by law, it is the sellers responsibility to tell the dvla about the change of keeper. Vehicle tax, sorn, you could try this out vehicle registration, v5c certificates log books 0300 790 6802. You may apply over the phone by dialing 0844 448 5990 dvla number or send form v62 in order to get a valid replacement v5c vehicle registration certificate log book. You will then send it to the dvla with the v5c2 given to you by the person who sold you the vehicle.
I recently 10 days ago received the log book for my vehicle. If the dealer will not do it, you can register the vehicle yourself. There is no such thing as a logbook anymore only the v5c. What information do i need to provide to the dvla if i. Dvla are claiming they never received my v5 after i sold my car,end aug 2009 i sent it back in early september 2009 and received letterv7121 back on the 7th sept that someone had applied for the v5, i believe this to be response to me sending the log book back, i took no action as it states that it will issue new v5 to new keep in 14 days.
Friday 21st july the form was sent off to the dvla. You can likewise ask for assistance with regard to log books or the v5c certificates. I needed three lambrettas inspected before the dvla would provide the v5 log book. A direct number can be obtained from their website at no or lower cost here contact dvla call connection service. Dvla v5c logbook enquiries 0843 903 3770 uk contact number. Just because the dvla say they havent received something, doesnt make it true, they are forever losing things sent to them. Send a letter to dvla to tell them you took the vehicle. Apr 26, 2009 ian broom no longer manages the call centre, which by the way, under his management was recognised as one of the top contact centres in europe. Last couple of times ive received the log book within 10 days. Although i could not start my lambrettas as they needed restoring, they were all complete. Includes driver licensing and vehicle licensing contacts. Jan, 2017 i own vehicle, my son is the registered keeper but has been in prison for 9 months of a 16 month sentence prior that the vehicle ive no knowledge of having just received the duplicate log book ive put it in sorn from today but have no knowledge of its wareabouts my son says its been garaged since middle of july 2014 as hes been driving his van am naturally concerned of a possible.
Personalised registration numbers including questions about an application or documents you have received. Dvla processes and regulations guide private number. There is no such thing as a log book anymore only the v5c. If your vehicle is a new heavy goods vehicle hgv, you also need to record the details of your hgv with the driver and vehicle standards agency dvsa. If you like the content you find here, dont block the ads check them out instead.
You are eligible for a replacement if your original v5c certificate has been stolen, lost, damaged, destroyed or havent ever received the certificate for the new vehicle. What does it mean when the dvla cant find your details. Your feedback will allow them to continually keep improving the service. Why havent i recieved my logbook car registration certificate. Contact the dvla drivers medical enquiries for driving and medical issues.
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